Strictly Conveyancing Privacy Policy

Last Updated: 29 May 2026

Strictly Conveyancing

Strictly Conveyancing (“Strictly Conveyancing”, “we”, “our” or “us”) is committed to protecting your privacy and handling your personal information responsibly and in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), our professional obligations as a law practice, and any other applicable laws and regulations.

This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you engage our legal services, visit our website, communicate with us, or otherwise interact with us.

This Privacy Policy applies to all communications, legal services, property transactions, website interactions, electronic platforms and other services provided by Strictly Conveyancing.

Collection of Personal Information

We collect personal information necessary to provide legal and professional services, facilitate legal matters and transactions, verify identity, comply with legal and regulatory obligations and administer our business.

The personal information we may collect includes:

  • Full name;
  • Residential and postal address;
  • Email address and telephone number;
  • Date of birth;
  • Occupation;
  • Verification of Identity (VOI) documents, including passport details, driver’s licence details, Medicare information and other identification documents;
  • Client Authorisation Forms;
  • Banking and financial information;
  • Credit card or payment details;
  • Property ownership and transaction information;
  • Information relating to legal matters and transactions;
  • Source of funds and source of wealth information where required;
  • Correspondence and communications with us;
  • Information required for anti-money laundering compliance; and
  • Any other information reasonably required to provide our legal services.

How We Collect Personal Information

We may collect personal information directly from you when:

  • You contact our office;
  • You complete client onboarding forms;
  • You complete a Client Authorisation Form;
  • You provide identification documents;
  • You provide instructions to us;
  • You communicate with us by telephone, email, SMS, client portal or other electronic means;
  • You complete website enquiry forms;
  • You subscribe to updates or newsletters; or
  • You otherwise engage our services.

We may also collect personal information from third parties including:

  • Real estate agents;
  • Mortgage brokers;
  • Financial institutions and lenders;
  • Government authorities and regulators;
  • NSW Land Registry Services;
  • Revenue NSW;
  • Local councils and water authorities;
  • Electronic Lodgement Network Operators (ELNOs), including PEXA;
  • Identity verification providers;
  • Information brokers;
  • Other solicitors, conveyancers, accountants and professional advisers;
  • Your authorised representatives; and
  • Other parties involved in a legal matter or transaction.

If you provide us with personal information about another person, you warrant that you have obtained their consent and have made them aware of this Privacy Policy.

If you choose not to provide information requested by us, we may be unable to provide legal services, act on your instructions, verify your identity, comply with legal obligations or complete your matter.

Verification of Identity and Client Authorisation

To comply with legislative and regulatory requirements and facilitate legal services and property transactions, Strictly Conveyancing may collect, verify and retain information contained in Verification of Identity documents and Client Authorisation Forms.

This information is used to verify your identity, authority and legal capacity and to comply with our obligations under electronic conveyancing participation rules and other applicable laws.

Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF)

Strictly Conveyancing may be subject to obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) and associated regulations.

To comply with these obligations we may collect, verify, use, store and disclose information relating to:

  • Identity verification;
  • Beneficial ownership;
  • Source of funds;
  • Source of wealth;
  • Transaction details;
  • Customer due diligence;
  • Ongoing monitoring; and
  • Other information required by law.

We may be required to disclose information to AUSTRAC, law enforcement agencies and government authorities without notifying you.

We may also be required to retain records for prescribed statutory periods.

Where permitted by law, we may refuse to act, delay a transaction or cease acting if we cannot satisfy AML/CTF compliance requirements.

Website Information and Cookies

When you visit our website, we may collect non-personal information including:

  • Browser type;
  • Device information;
  • Operating system;
  • Internet service provider information;
  • IP address;
  • Pages viewed;
  • Referral sources; and
  • Website usage information.

Our website may use cookies and similar technologies to improve website functionality and user experience.

You may disable cookies through your browser settings, however some website functionality may be affected.

How We Use Personal Information

We may collect, use and disclose personal information for purposes including:

  • Providing legal services;
  • Providing property law services;
  • Facilitating property transactions;
  • Conducting electronic settlements;
  • Responding to enquiries;
  • Managing client relationships;
  • Processing payments;
  • Issuing invoices and statements;
  • Customer support;
  • Compliance with legal obligations;
  • Risk management;
  • Cyber security;
  • Fraud prevention;
  • Website administration;
  • Business improvement;
  • Marketing and educational communications where permitted by law; and
  • Any purpose reasonably related to the provision of our services.

We may also use aggregated, statistical and de-identified information for reporting, analysis and service improvement purposes.

Disclosure of Personal Information

We may disclose personal information to:

  • Government authorities;
  • NSW Land Registry Services;
  • Revenue NSW;
  • AUSTRAC;
  • Financial institutions;
  • Mortgage brokers;
  • Real estate agents;
  • PEXA and other ELNOs;
  • Identity verification providers;
  • Cloud software providers;
  • Information technology providers;
  • Professional advisers;
  • Insurers;
  • Auditors;
  • Other parties involved in a matter; and
  • Service providers assisting us in delivering our services.

We do not sell, rent or trade personal information.

We may disclose personal information where required by law, court order, regulatory investigation or legal proceedings.

Electronic Property Transactions and PEXA

Strictly Conveyancing may utilise Electronic Lodgement Network Operators (ELNOs), including PEXA, to facilitate electronic property transactions, settlements and lodgement of dealings.

By engaging our services, you acknowledge that personal information relevant to your matter may be disclosed to PEXA, financial institutions, government authorities, other ELNO subscribers and parties involved in the transaction.

Cross-Border Disclosure

Strictly Conveyancing may use cloud-based software and technology providers whose servers or personnel are located outside Australia.

Electronic workspaces and legal technology systems may permit authorised access from overseas jurisdictions.

By engaging our services, you consent to such disclosures where reasonably necessary for the provision of legal services.

Security of Personal Information

Strictly Conveyancing takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

Our security measures include:

  • Secure document management systems;
  • Access controls;
  • Encryption technologies;
  • Secure cloud storage;
  • Cyber security policies;
  • Staff training;
  • Confidentiality obligations; and
  • Ongoing security monitoring.

We maintain appropriate professional indemnity insurance and risk management systems.

Cyber Security and Email Fraud Warning

Cyber criminals may attempt to intercept communications relating to legal matters and property transactions.

Strictly Conveyancing will never notify changes to trust account or settlement payment details solely by email.

Clients must independently verify any payment instructions by contacting our office using known contact details before transferring funds.

Access and Correction

You may request access to personal information we hold and request correction of inaccurate, incomplete or outdated information.

Requests should be made in writing.

We may refuse access where permitted by law.

Privacy Complaints

If you have concerns about our handling of personal information, please contact us.

We will endeavour to acknowledge and investigate complaints within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Changes to this Privacy Policy

We may amend this Privacy Policy from time to time.

The current version will always be available on our website.

Acceptance of this Privacy Policy

By using our website, communicating with us, engaging our services or providing personal information, you acknowledge that you have read and accepted this Privacy Policy.

Contact Us

Strictly Conveyancing
ABN: 46 127 127 278
Address: 37/287 Victoria Road, Rydalmere NSW 2116
Telephone: 02 9630 5553
Email: mail@strictlyconveyancing.com.au
Website: www.strictlyconveyancing.com.au